Terms of service



Welcome toThe Pocket Wiki official website. Please read these terms and conditions carefully before using the official website, https://www.thepocketwiki.com operated by The Pocket Wiki during your online purchase. All content, information, tools and services on this site are solely owned by KelC Creative Sdn Bhd (961920-U).

Your access to and use of the service is conditioned on your acceptance of and compliance with these terms. These terms and conditions are applicable to all visitors, users and others including, but not limiting to vendors, merchants, contributors and/or browsers whom access or use our service. By accessing or using the service, you agree to be bound by these terms.


While you browse thepocketwiki.com or send an email to The Pocket Wiki , you are in direct communication with us electronically and thus will receive responses from us electronically in return.The Pocket Wiki communicates with all users via emails or postings on the website and/or social media platforms. You hereby agree that all agreements, notices, disclosures, and other forms of communication we provide to you electronically satisfy any legal requirement that such communications be in writing.


All images of individuals, products and places on this website belong to either The Pocket Wiki or its licensor. Unless otherwise stated, all content found on this website including graphics, designs, logo, texts, photographs, videos, button icons, digital brochures, promotional materials, and images are the property of The Pocket Wiki or its licensor, partners or affiliates and are protected by Malaysian and International copyright laws. Any unauthorised use of content or elements from this site is strictly prohibited and may violate copyright and trademark laws, and/or privacy laws, as well as publicity and/or communications regulations and statutes.

Information Accuracy & Prices

As much as The Pocket Wiki provides the most accurate information on site, we do not guarantee that all product descriptions or any content of services are accurate, complete, error-free, credible or updated. In any case whereby your The Pocket Wiki product is not as described or as shown in the picture, the only action to resolve this issue is to return it in its pristine condition to The Pocket Wiki.

The product and service prices displayed to you on The Pocket Wiki’s site include taxes. We guarantee that there are no hidden costs or prices at checkout. All monetary transactions on the website are shown in MYR (Malaysian Ringgit) and are finalized.

Privacy Policy

Collection of Personal Information: Please be informed that your personal data and other information provided in your registration or purchasing process will be recorded in The Pocket Wiki’s database system. Personal data and information can include name, email address, contact number, shipping and billing address, password and IP address. However, financial transaction details including your credit card number, CVV number and card expiry date will only be collected by and disclosed to a third-party payment gateway, which indicates we do not have access to this area of information.

Uses of Personal Information: Your mobile device’s IP address associated with your online activity onThe Pocket Wiki’s website will automatically be disclosed to us. The IP address can help us learn more about the user’s browser and operating system. We intend to send product promotion and/or update emails to customers by using the personal information provided on The Pocket Wiki’s site.

Secure Storage of Personal Information: It is our responsibility to ensure all personal information of our customers will not be misused, accessed, disclosed, abused, modified, destroyed, or transferred to other parties. Hence The Pocket Wiki follows a set of security measures and the industry’s best practices to keep all information safe and secure. Credit card details provided through transaction or during the checkout process are encrypted using secure socket layer technology (SSL). Despite all these, we can’t guarantee all transmission over the internet or electronic is completely secure. However, we are responsible to comply with all PCI-DSS requirements while implementing additional industry standards.

Updates on Privacy Policy: We reserve the right to modify our privacy policy whenever needed. Changes and clarifications will take effect immediately upon our posting on this website. If any changes are made to this policy, you will receive notifications through email regarding our policy revision. In doing so, you will be aware of our collection and uses of your information. Should our store sign an agreement of acquisition or merger with another firm in the future, your information may be transferred to the new owners so the products will continue to be provided for sale to our customers.

Your Access to and Control over Information: You may opt out of any future contacts from us at any time. All you need to do is contact us via the email address or contact number given on our site regarding:

  • The type of data we have about you
  • Changes or corrections of any data we have about you
  • Deletion of any data we have about you
  • Concerns you have about our use of your data.

Age of Consent: By using this site, you represent that you are at least the age of majority in your state or province of residence. If you are the age of majority in your state or province of residence, you have given us your consent to allow any of your minor dependents to use this site.


Any disputes or claims relating to your use of The Pocket Wiki’s service or products sold through The Pocket Wiki’s website or other channels will be resolved by arbitration and not in court. The Pocket Wiki and you agree that any dispute resolution proceedings will only be conducted on an individual basis instead of in a representative action.

Contact Us

Should you have any queries or concerns about our terms or policies, please do not hesitate to contact us. We are more than happy to help you!

Contact us here at 014-3608643 or askmehow@thepocketwiki.com.

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